CompuCom's clients can maximize their investments in Microsoft and related enterprise technologies by taking advantage of our depth and breadth of industry and applied knowledge. We have skills and experience in the procurement, architecture, implementation and ongoing support of client/server operating systems, applications and enterprise technologies.
CompuCom has been a Microsoft Large Account Reseller (LAR) since 1993 and has grown this relationship to the point that we are now one of the largest providers of Microsoft provisioning and support services in the United States.
CompuCom also has a unique position in the market place currently being one of the few national Microsoft ESA (Enterprise Software Advisor) providers who can not only offer clients valuable licensing management services, but can also help them better understand, manage and deploy Microsoft technologies.
Specific services provided to Microsoft clients include:
- Microsoft Licensing Program 6.0 Workshop - During this workshop one of our Microsoft licensing experts will assist you in working with your Microsoft account manager to determine what the best procurement route for Microsoft technologies may be for your organization. After the workshop your organization will be presented with a purchasing recommendation that will include quantitative cost comparisons of purchasing under the various Microsoft programs, for example Select vs. EA.
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- Microsoft Enterprise Software Advisor (ESA) - Enterprise Agreements (EAs) are purchased directly from Microsoft. When purchasing an EA an organization must list a Microsoft-approved Enterprise Software Advisor (ESA). CompuCom ITIQ has been an authorized provider of Enterprise Agreements since the inception of the program. CompuCom ITIQ is also one of the few national Microsoft ESAs that can offer clients both valuable licensing management services and assistance in understanding, managing and deploying Microsoft technologies. more
- Software Assurance Benefits Review - On September 1, 2003, Microsoft launched a new version of Software Assurance that includes more features for the same price. As with most changes made by Microsoft understanding how your organization will be able to best leverage the new features can be challenging. CompuCom ITIQ is now helping organizations better understand how the new features will most benefit them and how they can access them. more
- Licensing Updates - Microsoft is continually making changes to the way its products are packaged and sold. To help clients stay on top of these changes CompuCom ITIQ proactively communicates these changes to clients via sales and marketing communication programs. To view our current event schedule click here. more
- Software Compliance and Audit Support - Every year hundreds of organizations find themselves with unbudgeted fines and product bills for illegal software installed on IT assets. In most cases the audit process takes everyone by surprise and markedly disrupts business. CompuCom ITIQ can help your organization get a handle on its software compliance risk to minimize the resulting disruption of an audit. During an audit ITIQ will act as an advocate for an organization at all times. ITIQ's goal is to provide needed information to you and help you answer any questions necessary to clear the audit. more
Key Microsoft Resources and Certifications Include:
- Certified Microsoft licensing specialists. These specialists are available to consult on various licensing program details and coordinate sales and technical resources from Microsoft, as well as to address asset management and licensing compliance.
- Certified Microsoft licensing administrators who work directly with Microsoft and will report an organizations Microsoft acquisitions and resolve issues as they arise.
- Dedicated account support from Microsoft. CompuCom had a dedicated Microsoft Account Manager that is onsite weekly to support CompuCom clients and sales.
- Dedicated Microsoft Practice. CompuCom has a team of Microsoft technical and support resources. We have deployed more than 1.5 million desktops, servers and mobile devices on the Windows 2000 platform. This experience, along with early access to Windows XP technical information, has positioned CompuCom as a market leader in Windows XP and .NET deployments.